Frequently Asked Questions (FAQ)

No. This is not a claims portal and members cannot register in this portal

MFC Providers are required to update their data every quarter

You will receive an email with instructions on how to reset your password. The link in the email expires after 24 hours.

Please allow up to 15 days for updates to be completed and be reflected on the portal

No. Only one user (an email) can be registered per group

For questions or concerns related to provider demographic changes, please contact MedStar Family Choice Provider Relations by email at:[email protected]